4-25-11

12:00pm

Trying to get my Wow cable canceled.

What a pain in the rear.  I have to call

back and forth between Wow and Insight

about them porting over my phone number

from one company to the other.

One says it has not been closed

while the other says it has been closed through

the old company.

I'm to the point I am so confused as

to who I'm talking to on the phone

with wow or insight, lol.

I still have to call Wow back

again for third time!  Just to set

up a time for them to pick up their

equiptment. The other 2 calls

were just to cancel the service!

Ahhh!  Going crazy.  And they

wonder why I canceled them!

When they asked why I told them

it was because of their rising rates,

then the use of having to add

converter boxes of all the tv's

which they will eventually charge

me $1.99 per box and I would

of needed three so there's another

$6 that would have been added to my bill

making it $141 a month.

When I mention the fact that I was billed

$40 for them to come out and fix a problem

that was no fault of ours, all I got 

was I'm so sorry.

And when I mentioned the fact that

me and mom never got our $25 for

Wow a friend, they once again said,

I'm so sorry.  Nothing was done

to fix those problems.

They even tried to offer me a discount.  

I was currently paying $133 with Wow

and they would only come down to $114.

Plus don't forget to add in 3 converters

at $6 for a total of $120.

Which of course I denied because

they couldn't get me a better deal

that I currently got with Insight of only $104

per month.

-----------------------------

Here we go again.
Part of what I wrote yesterday
has up and disappeared.